There is More to Roadside Assistance than Just Towing Services

Why Roadside Assistance Is a Valuable Add-On

It covers essential services such as battery jump-starts, tire changes, lock-out help, and emergency fuel delivery, and in some cases, even hotel or travel assistance if your vehicle can’t be repaired immediately.

This means less stress, fewer out-of-pocket costs, and faster recovery from breakdowns or accidents, especially valuable in the Philippines where traffic, long trips, and unpredictable weather can take their toll.

With most comprehensive insurance plans offering it as a free or affordable add-on, roadside assistance gives drivers peace of mind, safety, and convenience far beyond standard towing coverage.

Common Roadside Assistance Services

• Towing services if your car is disabled or in an accident. For example, FPG covers towing up to ₱5,000 per event.

• Battery jump-start / boosting when your car won’t start due to a dead battery. 

• Flat tyre change or replacement (using your spare tyre) when you get a puncture. 

• Fuel delivery (minor amount of fuel) when you run out. Usually you still pay for the fuel. 

• Lock-out assistance if you’re locked out of your vehicle. 

• Minor on-site repairs (in some cases) to get your vehicle going again, or else tow to a repairer.

Things to Watch Out For

• Coverage limits per event — e.g., OONA lists geographic limits and event-based service caps. 

• Number of events per year — some plans may allow only a few calls or a fixed number of services.

• Geographic and vehicle age eligibility — older vehicles or remote locations may have different terms.

• What you must pay / what is excluded — fuel cost, parts, tolls, parking fees often not covered.

• How to avail service — usually via a hotline, providing vehicle details, location, plate number. Example: FGen lists call details.

Roadside Assistance Comparison of Our Insurance Partners

OONA Insurance

Program: Road Assist / 24/7 Roadside Assistance
Highlights:

• Towing up to ₱8,000 per event

• Vehicle removal (crane service) up to ₱10,000 per event

• Battery jump-start, flat tyre change, fuel delivery (fuel cost excluded)

• Lock-out assistance if keys are lost or locked inside

• Typically allows 3–4 service calls per year
  Good for: Drivers who travel long distances or want strong nationwide coverage.

AXA Philippines

Program: Rescue Line / Motor Car Assistance
Highlights:

• 24/7 access via mobile app or hotline

• Towing, battery boost, tyre change, fuel delivery

• Emergency dispatch for ambulance, police, or fire

• Benefits depend on plan tier and vehicle value (Elite plans for cars ₱1.5M+)
  Good for: Policyholders who want full emergency response, not just mechanical help.

FPG Insurance

Program: FPG Roadside Assistance
Highlights:

• Towing up to ₱5,000 per incident

• Crane recovery up to ₱8,000

• Battery jump-start, tyre replacement, fuel delivery

• Locksmith and key protection (₱3,000 limit)

• Misfuelling protection (₱3,000, max 3×/year)
  Good for: Comprehensive motor insurance clients seeking extended protection.

FGen Insurance

Program: Roadside / Motoring Assistance
Highlights:

• Towing, breakdown help, battery boost, tyre replacement, lock-out service

• Coverage activated through hotline (02) 8459-4793

• Operated via accredited partner network (Ibero)
  Good for: Urban motorists needing quick towing and jump-start coverage.

Malayan Insurance

Program: CAMILLE / AutoMaster Roadside Assistance
Highlights:

• Towing up to ₱4,000

• Minor roadside repairs up to ₱2,000

• Vehicle removal up to ₱8,000

• Hotel accommodation up to ₱1,000 per night (max 2 nights)

• Alternative transportation if vehicle isn’t repairable on-site
  Good for: Drivers who take long trips or want both vehicle and travel support.

Cocogen (formerly UCPB General)

Program: Trip Sagip / Road Pal Rescue
Highlights:

• Towing up to ₱5,000 per event (3×/year)

• Vehicle removal up to ₱12,000

• On-site repair (battery, tyres, fuel, lock-out) up to ₱5,000

• Hotel accommodation (₱4,000/night, max 2 nights)

• Alternative travel assistance up to ₱3,000
  Good for: Families or provincial drivers who value full travel protection.

Paramount Life & General Insurance

Program: Motor Insurance – Roadside Assistance
Highlights:

• Basic towing, jump-start, tyre, fuel, and lock-out services

• Exact service caps not publicly listed
  Good for: Standard comprehensive policyholders seeking basic coverage.

Roadside assistance gives you peace of mind beyond towing, ensuring help arrives whether it’s a dead battery, a flat tire, or a lock-out in traffic.
For frequent travelers, these benefits save time, money, and stress and often come free or low-cost with comprehensive insurance.